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During the checkout process, you will be shown a delivery calendar. This calendar will automatically select the next available 'standard' delivery date. You will have the option to choose a specific delivery date of your own choice (up to 7 days in advance) and have the options of the service upgrades available in your delivery area.

Our courier will send out a text message or email on the morning of your delivery. From within this message you will have the choice of leaving your parcel in a safe place, leaving with a neighbour, requesting a 'drop to shop' (more info below), or re-arranging a more suitable day for delivery. If you know in advance that you're going to be unavailable, and If you'd like us to leave your delivery with a neighbour or in a secure place, just let us know when you place your order - you can tell us in the 'special instructions' box on the Delivery options page.

If you ask for the item to be left in a safe place, on the day of delivery we'll drop a card through the door to let you know where we've left your parcel. If our driver cannot make contact with you we will attempt to deliver again the next working day. If this isn't convenient for you, just call the number on the card and we'll arrange an alternative delivery day. Once we have delivered your parcel we will automatically update your order status on your account.

Drop to shop is a new service that we can offer. If you are going to be out on the time of delivery, you can ask our courier to deliver your parcel to a local shop, where it will be kept safe until you come to sign for it. You can access this feature by clicking on the link in the text message/email that you get on the morning of your delivery, it will then give you a list of shops that can be used, to view this list now Click Here

Yes you can by going to ‘My Account’ and clicking ‘View My Orders. Or Click Here

Yes! You can add a new address, or edit your current delivery address during the checkout process.

On the morning of your delivery, our courier, DPD, will send you a text message or an email with the time slot on it. Attached to this message they will give you alternative options if you know you are going to be unable to receive your parcel.

Not currently, no, we cannot offer delivery outside of the UK.