Delivery Service:

Currently - full service as normal

Contact Centre:

Remains open - with temporarily reduced hours

(Monday - Saturday 9am - 5pm)

020 8532 5000

sales@its.co.uk

Retail Stores (Leyton, Walthamstow, Harlow):

All 3 of our branches are now fully open and operational. Feel free to come in, look around and shop safely.

Store Opening times

  • Monday - Friday 7am - 7pm
  • Saturday 8am - 6pm
  • Sunday 10am - 4pm

More information below

ITS SERVICE STATUS UPDATE

NEXT DAY DELIVERY & DISPATCH OPERATING AS USUAL

Home Delivery

Our delivery service is still operating as usual. This includes:

  • Next Day Delivery to the UK mainland
  • Delivery 7 days a week
  • Order up to 7pm to get your items the next day.
  • 1 Hour delivery timeslot.

Customer Contact Centre

  • We are open with a reduced workforce and opening hours, that is fully complying with social distancing guidance.
  • These team members are striving to answer calls and help where possible.

Retail (Stores)

All 3 of our branches are now fully open and operational. Feel free to come in, look around and shop safely.

  • Temporary opening hours (Mon-Fri 7am-7pm, Sat 8am-6pm, Sun 10am - 4pm)
  • Social distancing measures are in place ensuring that staff and customers are 2m apart at all times. find out more here.
  • Our Stores are currently not accepting returns. Please call us on 020 8532 5000 to arrange a return

Staff & Office

  • We have introduced strict internal policies which are in line with the government's regulations
  • Social distancing is in full operation in our distribution centre
  • Only essential staff that are required for daily opperations are still working on site
  • Any staff that can work remotely from home now are.

As above we'll continue to monitor government guidelines and react where needed

Please stay safe and look after each other. Remember kindness is contagious too.

Regards

The ITS Team

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