Delivery Service:

Currently - full service as normal

Easter Delivery Information:

Friday 10th April (Good Friday) - No deliveries

Saturday 11th April - Deliveries as normal

Sunday 12th April - No deliveries

Monday 13th April (Easter Monday) - No deliveries

Contact Centre:

Remains open - with temporarily reduced hours

(Monday - Saturday 9am - 5pm)

020 8532 5000

Easter Opening Times:

Friday 10th April (Good Friday) - Contact Centre Closed

Saturday 11th April - OPEN 9AM - 5PM

Sunday 12th April - Contact Centre Closed

Monday 13th April (Easter Monday) - Contact Centre Closed

Retail Stores (Leyton, Walthamstow, Harlow):

Stores Closed

More information below


LAST UPDATED 09/04/2020 8am

As you know the world as we know it has changed and we have therefore needed to change with it. ITS is first and foremost a supplier of tools, accessories and other trade-related equipment, our business has been classed by the government as 'essential' to those who are striving every day to keep the country running and keep buildings & homes maintained, warm, safe and secure. We will, therefore, continue to supply equipment to you wherever we possibly can.

Across our entire company, we are operating in a way that adheres to social distancing guidance.

Home Delivery

As things stand we are still able to offer our usual delivery service.

This includes:

  • Next Day Delivery to the UK mainland
  • Delivery 7 days a week
  • Order up to 7pm to get your items the next day.
  • 1 Hour delivery timeslot.

Customer Contact Centre

  • We are open with a reduced workforce and opening hours, that is fully complying with social distancing guidance.
  • These team members are striving to answer calls and help where possible.

Retail (Stores)

  • Our stores are temporarily closed for the safety of staff and the public. We will continue to review the situation and update you of any changes.

Staff & Office

  • We have introduced strict internal policies which are in line with the government's regulations
  • Social distancing is in full operation in our distribution centre
  • Only essential staff that are required for daily opperations are still working on site
  • Any staff that can work remotely from home now are.

As above we'll continue to monitor government guidelines and react where needed

Please stay safe and look after each other. Remember kindness is contagious too.


The ITS Team

Help and Advice

Help and Advice